Frequently asked questions

If you still don't find an answer to your question, feel free to contact us!

What is in the warrant policy?

During the first year after your purchase, you will receive a free new trimmer device for any damage (including manufacturing defects, damage caused by human use or error, normal wear and tear); you will only pay the shipping fees of £8,99. Get extra peace of mind knowing that your investment is covered. This policy applies to the trim pod 2.0 device, not the blade or other attachments.

What is the hygiene plan?

If you purchase the trimmer kit with a hygiene plan, you will receive a fresh 7D FLOATING SKIN SAFE Head replacement refill every 2 months for only £11,99. There is no commitment, which means you can cancel the subscription any time, just send us an email, and your subscription will be canceled the same day. You can also buy the trimmer without the hygiene plan and then buy the replacement head whenever you feel necessary. The replacement head cost £23,99 without the hygiene plan.

What is the benefit of electric & rotary shaving?

You don't have to compromise. Get both closeness and skin comfort, while being easy to use and reach difficult areas. Complete your shave with fewer passes and less pressure, resulting in close shaves with no irritation.

Can I use shaving creams?

Absolutely! Whether you prefer dry or wet shaving, Trim Pod 2.0 adapts to what works best for you! Many choose to use creams, oils, or even shave in the shower.

Still got questions?

Try Trim Pod Risk Free

We stand behind our products and customers, so we decided to create a risk-free trial period. You can confidently try our products, and if you aren't satisfied or loving the results, you can send it back within 30 days for a full refund.

If you have any further questions, please email us at contact@groomhere.co.uk